30-Day Money-Back Guarantee
Easy Returns, Always
Try your FrostGo risk-free. If it's not the coolest thing you own, send it back within 30 days for a full refund.
1. Request a Return
Email support@frostgo.com with your order number.
2. Ship It Back
We'll send you a free prepaid return label.
3. Get Refunded
Refunds processed within 3–5 business days of arrival.
Our Policy
- 30 days from delivery to start a return
- Free return shipping within the US
- Item must be in original condition with packaging
- Full refund to your original payment method
- Defective unit? We'll replace it free, no return needed