We're Here to Help
Questions about your FrostGo? Order updates? Our friendly team replies within 24 hours.
Email Us
Best for order issues & detailed questions
macedoderek@gmail.com
Call or Text
Mon–Fri, 9am–6pm PT
(503) 999-0120
Response Time
Within 24 hours, 7 days a week
Based In
Salem, Oregon — USA
Common Questions
Where is my order?
Tracking is emailed within 24 hours of shipping. Most US orders arrive in 3–5 business days.
Can I change or cancel my order?
Yes — email us within 12 hours of ordering and we'll update or cancel it for you.
Need a return?
Visit our Returns page for our 30-day hassle-free policy.